Ticketing system for event organizers

Sell tickets online for 3% gross. No subscription.

Set up your event in minutes and, once your account is activated, receive payments straight to your bank account and scan tickets with any phone.

No card needed · PLN 0 to start · free events with no commission

45

events served

1,396

tickets sold

Selected organizers
Browar Warmia logo
Fundacja Roberta Dobrzyckiego logo
Stowarzyszenie Akademia Muzyki Dawnej logo
Stowarzyszenie Andrzeja Szwalbego „Dziedzictwo” logo
Teatr Grodzki logo

How to get started

Three steps to your first sale.

1. Create and verify your account

Signing up takes less than 2 minutes, with no card and no fees. You verify your phone number with an SMS code and confirm your company details, and we activate your account.

2. Add your event and publish it

You can set up an event with tickets in minutes. Connect your own payment gateway or use Biletigo payments, then publish once your account is activated.

3. Sell tickets and welcome your guests

Buyers pay online while you follow sales live. On the day of the event, you scan tickets with any smartphone.

Ticket sales, payments and entry management in one system

Ticket sales

Every event format in a single panel, including sales on your own website.

  • Ticket types, price zones, seating plans and discount codes
  • A checkout widget to embed on your own website
  • Live sales statistics and accounting data export

Payments

Buyers pay online, and you always know how much money will reach your account.

  • Your own payment gateway: funds go straight to your account
  • Balance, commission and payout amount always visible in the panel

Entry management

Fast, reliable ticket checks with no extra hardware.

  • Scan with any smartphone, no app to install
  • Works offline too (limited features)
  • Ticket checkers escalate disputed cases to a coordinator with one tap

Not sure where to start?

Watch how to create an event in 7 minutes, or jump straight in and set up your own.

Transparent pricing
3%gross commission

We charge 3% gross on every paid transaction (2.44% net + 23% VAT) - this rate already includes the Paynow payment operator's fee. We issue a 23% VAT invoice for the commission, so VAT-registered businesses can reclaim the input VAT. No subscriptions, set-up fees or hidden costs. If you use your own payment gateway, the rate is negotiable.

When you get paid

With your own payment gateway, the money from every transaction goes straight to your account. Without one, the amounts due to you from ticket sales are shown in the panel as a settlement balance, and the payout is made once you mark the event as finished.

Free events: PLN 0

For events with free tickets we charge no commission and no other fees. Attendee registration and scanning work just as they do for paid events.

Frequently asked questions

Is the commission negotiable?

The standard 3% gross already includes the Paynow payment operator's fee, so there are no extra transaction handling charges on top. If you use your own payment gateway, we can agree an individual commission rate - get in touch and we will prepare an offer that fits the scale of your sales.

How quickly can I start selling?

Creating an account takes less than 2 minutes, and setting up an event with tickets takes a few more. You start selling once your account is activated, which requires verifying your phone number with an SMS code and confirming your company details. If needed, we may ask for a PLN 0.01 verification transfer from your business account. We don't require a card or any start-up fees.

Do I have to publish the event straight after creating it?

No. You can prepare the event as a draft and publish it only when everything is ready. Before publishing, you can preview the event page.

What happens when tickets sell out?

You can turn on a waiting list - instead of a sold-out message, interested buyers join a queue. Released places, for example after a cancelled ticket or an expired unpaid order, automatically go to the next people in the order they signed up, and the place is held for them while the offer is valid. How to use a waiting list in your sales

Can you help me move my event from another platform?

Yes. Email us at [email protected] - we will help you move the event, set up the seating plan and configure tickets so that sales continue without interruption.

What support can I count on?

You have an automated 24/7 helpline at 665 123 234 and Tomek from our sales team ([email protected]), who will help you at every stage.

Advanced features

Once the basics are running, you can grow your sales with more tools - at no extra cost unless stated otherwise.

Widgets and PostMessage API

Embed the checkout directly on your website - as an inline element or a floating button that opens a pop-up. Match the widget colours to your brand with a single click. With the PostMessage API, the parent page receives purchase events, so you can track conversions in Google Analytics and Facebook Pixel.

Waiting list

Once tickets sell out, the event page shows a sign-up for the queue instead of a "sold out" message. When a place returns to the pool - after a cancelled ticket, an expired unpaid order or an increased allocation - the system automatically sends an offer to the next person in line and holds the place for them for 12 hours, or 3 hours just before the event. You get recovered seats instead of empty chairs, plus a measurable signal of whether demand exceeds venue capacity. You can export the waiting list to CSV and PDF, and select it as a separate audience segment in the mailing module.

Ticket add-ons

Sell merchandise, catering, parking spaces or VIP packages in the same order as tickets. You set the name, gross price, stock, per-order limit and VAT rate, and the scanner shows at the entrance how many items have already been collected.

Ticket checker disputes

When a ticket checker has doubts while scanning, they report the issue to a coordinator with one tap - the system sends an SMS and creates a ticket in the panel. The coordinator replies via live chat and resolves the dispute on the spot, and the full history of reports is saved.

Affiliate programme

Add a partner, generate a unique referral link and track how many clicks turned into paid orders. Each partner can have their own commission (percentage, per ticket or per order) and a discount code applied automatically at checkout. A PDF report with a daily breakdown makes settlements easy.

Email automations

Five ready-made automations: abandoned cart, purchase confirmation, reminders 3 days and 1 day before the event, and a thank-you after the event. Every template can be customised - your own subject line, HTML content and variables with buyer data.

Email and SMS campaigns

Build your customer base from event to event and send personalised emails to recipients selected by ticket type, date or waiting list sign-ups. SMS messages work well for entry reminders and urgent changes - with a cost preview before sending.

AI Ads - Dream Campaign

An AI agent helps generate Google Ads copy and visuals and, once published, manages the campaign automatically or on your instructions via chat: CPC bids, targeting, content updates and audits. Ads are published on the Biletigo Google Ads account; prices are listed in Annex 1 to the Terms of Service.

Ready to take your guest experience to the next level?

Creating an account takes less than 2 minutes. No activation fees and no subscriptions.

Prefer to talk before signing up? Email Tomek from our sales team: [email protected] or call our automated 24/7 helpline: 665 123 234

PLN 0 to start · 3% grossNo subscription

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